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2

Authentication with sign api

Community Beginner ,
Feb 17, 2023 Feb 17, 2023

Hi, I have a developer account. I want to integrate my application with adobe sign but i could not get new access token. I have followed steps on this link -> 

https://helpx.adobe.com/sign/kb/how-to-create-access-token-using-postman-adobe-sign.html

 

But i have this error from postman

NecatiEren24950396zo4y_0-1676627493031.png

If license is a problem, I have enterprise license but i can not see API menu on enterprise license.

Could you help me?

Thanks.

TOPICS
Acrobat Sign , Acrobat Sign Developer , Adobe Sign , Adobe Sign Developer , REST API
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correct answers 2 Correct answers

Community Beginner , Feb 18, 2023 Feb 18, 2023

Hi Aaron,

Thanks for your detailed answer. I have solved my problem. It was caused by scope parameter. I copied directly from API documentation then it converted the content to bad type.

Thanks.

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Adobe Employee , Feb 21, 2023 Feb 21, 2023

Excellent!

Thanks for letting us know you got it sorted.

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Community Beginner ,
Feb 17, 2023 Feb 17, 2023

Also I have this error

NecatiEren24950396zo4y_0-1676632007324.png

I have tried the solution which is following link

https://helpx.adobe.com/sign/kb/unable-to-authorize-access-because-the-client-configuration-is-inval...

I am using this redirect_url 

https://secure.na3.echosign.com/public/oauthDemo

 

 

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Adobe Employee ,
Feb 17, 2023 Feb 17, 2023

Hi there.

 

I had not until now gone through this process before myself, but I just tried it with one of our test accounts, and it worked fine.  The test account I used was not a developer account though.
I will attempt to test from one of our developer accounts and make sure, but I am fairly confident this documentation is correct.

I'll update this a bit later today (US pacific TZ)

Aaron Smusz - Data Science Engineering - Adobe Acrobat Sign
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Adobe Employee ,
Feb 17, 2023 Feb 17, 2023

Are you getting any more specific errors in the postman console area?

Aaron Smusz - Data Science Engineering - Adobe Acrobat Sign
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Adobe Employee ,
Feb 17, 2023 Feb 17, 2023

Also, make 100% certain that the redirect_url you are using matches the one you configured in your OAuth config on the app?  If this is not an exact match, things will definitely fail.

Aaron Smusz - Data Science Engineering - Adobe Acrobat Sign
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Community Beginner ,
Feb 18, 2023 Feb 18, 2023

Hi Aaron,

Thanks for your detailed answer. I have solved my problem. It was caused by scope parameter. I copied directly from API documentation then it converted the content to bad type.

Thanks.

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Adobe Employee ,
Feb 21, 2023 Feb 21, 2023
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Excellent!

Thanks for letting us know you got it sorted.

Aaron Smusz - Data Science Engineering - Adobe Acrobat Sign
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