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Create a webhook using the new webhook endpoint feature is failing with invalid url error

New Here ,
Feb 12, 2024 Feb 12, 2024

I am trying to create a webhook using a webhook enpoint(to enable OAuth 2.0 for webhook events). I am able to successfully create the webhook endpoint and retrieve its ID. I am supplying the same ID under the webhookEnpointInfo payload attribute, while I am also omitting the webhookUrlInfo attribute, as suposed. What I am getting as error code is INVALID_WEBHOOK_URL. I have tested to create a regular webhook using the same url and had no issues, thus I beleive the url is totally well formatted. Usingit to create the webhook endpoint is also processed correctly, I do not get any errors related to the url.

Where could the issue be? I've tried different urls. I dont see the webhook url being hit so the validation must be failing internally. Ive tried to be true to the webhook endpoint guide to the best of my ability and tweaked different parts where I could be doing wrong.

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Adobe Employee ,
Apr 05, 2024 Apr 05, 2024
LATEST

Hi Stoyan35399504py9b,

 

Thank you for reaching out, and sorry about the delay in response.

 

We have checked that you are using the Acrobat Sign Developer service and, hence, moving this thread to the Acrobat Sign Developer board for visibility.

If you have a question related to API integration, the experts can best answer it. With the developer account, you may also contact the pre-sales team. They will be able to provide you with pre-sales technical assistance and share the correct information.
Please refer to the following link to contact them: https://acrobat.adobe.com/us/en/sign/pricing/plans.html. You may use the Contact Us button for Adobe Sign Solutions under the team tab.

 

Thanks,

Meenakshi

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