Webhook processing details (SUCCESS / FAILURE)

Report · Aug 25, 2025

Hi,

I want to know how many webhook requests were sent, how many were successfully processed, and how many failed—for example, over the course of a week. Is there any way to find this out from the Adobe side, using response codes such as 200 - SUCCESS or 500 - FAILURE?

Thanks,
Sreejesh

Report · Aug 25, 2025

Hi sreejesh_5190,

Thank you for reaching out.

We have checked that you are using the Acrobat Sign Developer service, so we are moving this thread to the Acrobat Sign Developer board for visibility.

If you have a question related to Webhooks, the experts can best answer it. With the developer account, you may also contact the pre-sales team. They can provide pre-sales technical assistance and share the correct information.
Please refer to the following link to contact them: https://adobe.ly/3UOStGa. You may use the Contact Us button for Adobe Sign Solutions under the team tab.

You may refer to the following help document for more information on Webhooks: https://adobe.ly/4lH0E2p.

Thanks,

Meenakshi