Acrobat opens on its own on Mac mojave

[florians37540058]

This has started to happen to me as well.

Adobe Acrobat Pro DC just opens itself at random times on Mac OS 10.14.2. I do not have it as a start-up application and it was not open last time I turned off the computer.

I have uninstalled Adobe Acrobat Pro DC until you fix this issue. Very annoying.

[sal_belle]

So far so good and it has been two days since I unchecked two preferences as per Sean Foushee's post:

< Not sure if this is a permanent fix, but I unchecked two preferences in Acrobat and it stopped trying to open after waking from sleep:
Acrobat > Preferences
1. Internet - Uncheck Allow speculative downloading in the backgroun
2. Updater - Uncheck Automatically install updates (I handle this through the CC desktop manager anyway)
Mojave 10.14.5
Acrobat DC 2019.012.20034 >

My versions: High Sierra 10.13.6 and Acrobat Pro DC 2019.012.20034

[sal_belle]

Update: 5 days since unchecking the preferences, Adobe randomly opened by itself on wakeup. Checked the preferences, and they were still unchecked. So back to the drawing board.

[ls_rbls]

Awesome!

[ava1anch9]

Actually it opens when the network connection (wi-fi in most cases) is restored: on startup, on wakeup etc.

[Karan Malik · Accepted solution]

Hi All,

Adobe acknowledges the issue of Acrobat Application appearing in the Dock and disappearing on Mac. We are working to fix this issue.

-Karan

Adobe

[Geoff the kiwi]

Thank you

[chrisd54728511]

Is there a status update on this?

[Ben Willmore]

How specifically can I uninstall Acrobat so I can prevent it from auto-launching? I have done so via the Manage>Uninstall option in the Creative Cloud app, but the app keep reinstalling itself. So far I have uninstalled it at least four times. It has now become a virus that is infecting my machine since I cannot uninstall it in a way where it does not come back.

I am not the only one that has run into this issue which you will see if you read other messages in this thread.

[magiclanternco]

I’m having the same problem, it is crazy that it re-installs itself automatically!

Out of curiosity, do you have InDesign installed? I had a theory that maybe InDesign requires Acrobat in some way?

[Ben Willmore]

Yes, I do have InDesign installed.

I just un-installed InDesign as well, so now I only have Photoshop, Lightroom and Bridge for Adobe apps.

Acrobat has now been uninstalled a total of five times and I expect to appear again any day now.

[magiclanternco]

Hi Karan,

Thank you.

What about Acrobat re-installing itself after being uninstalled? Why is this happening?

[Karan Malik]

Could you try uninstalling from /Applications/Adobe Acrobat DC/Acrobat Uninstaller and see if it works.

-Karan

[magiclanternco]

I uninstalled Acrobat and InDesign only to find Acrobat reinstalled again this morning, and, again, starting up by itself.

I’m not sure why this thread has been marked as “Answered.”

[magiclanternco]

Like @Ben Willmore I’ve uninstalled Acrobat but it keeps re-installing itself.

@jane-e , @meenakshin83966505 – can we get a real answer from Adobe? This has been going on for months.

[DavidMatos]

Same annoyance here.

[adaptable_Solace01AC]

I have this same issue...

macOS Mojave

Version 10.14.6 (18G87)

Adobe Acrobat DC

Continuous Release | Version 2019.012.20034

Architecture: x86_64

Build: 19.12.20034.328841

AGM: 4.30.85

CoolType: 5.14.5

JP2K: 1.2.2.43391

I'm using the latest version of macOS and of Adobe Acrobat DC. Even with nothing in the Login Items, Acrobat still launches on start-up.

[dereku5365075]

Just to say that the ‘auto opening’ phenomenon no longer occurs on my iMac. I have not been proactive to stop it happenening, so I have no explanation as to why it has.

[ls_rbls]

Interesting!