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H
holyShip
Participant
February 27, 2013
Answered

Acrobat XIPro Blurry with retina Display MBP

  • February 27, 2013
  • 4 replies
  • 53624 views

I have the new 15" MBP with retina display and my PDF documents, when opened in Acrobat XIPro, look extremely blurry even when the majority of the file is vector based graphics. In fact, the entire Acrobat interface is extremely blurry. The file looks crisp and clear when displayed using Apple's Display Software. Is there a fix? Is Adobe behind on an update to this problem? I've already messed around with the preferences to no avail. Thanks for your help...

    This topic has been closed for replies.
    Correct answer Luc_Leroy

    Hi jaytahoe,

    There's some update: Retina display will be fully supported for the next quarterly release of Acrobat and Reader XI, which might be avaiable in September.

    Thanks for your patience.

    Best,

    Luc

    4 replies

    StacySison
    StacySison
    Participating Frequently
    September 10, 2013

    Hi all!

    The update is now available! Please let us know if you have questions.

    Thank you for your patience!

    Kind regards, Stacy

    G
    g_miles
    Participating Frequently
    September 10, 2013

    This update does NOT CORRECT the HiDPi compatibility problem, Stacy.   The pdf quality and sluggish behaviour persists.  My question remains, when will Adobe Acrobat have retina display support? 

    I
    Ivaylo_Iliev
    Participant
    June 29, 2013

    Using QuickRes app turn to REAL 2880x1800 resolution ... et voilà ... I just can't post the screenhot ... 'cause it's too big

    J
    jozeppy
    Participating Frequently
    March 18, 2013

    Yep, the problem STILL persists.  It must be really hard working at Adobe.  I just honestly feel sort of shafted.  I'm a medical student and I use Acrobat to take notes.  LOTS of notes.  I'm just dissappointed that I "splurged" by purchasing a product, a product I assumed was superior in features and support, when there are far cheaper options with faster support and updates.  I mean seriously try looking at a PDF of Head anatomy right now on a retina MacBook Pro.  Embarrissing.

    dave_m_k
    dave_m_k
    Legend
    February 28, 2013

    Our engineering team is working on making Acrobat Retina/HDPI compatible.  There is no 'fix' available at this time, but I can confirm we're working on it!

    J
    jozeppy
    Participating Frequently
    February 28, 2013

    Any idea/estimate when this will be available?  I'd imagine relatively soon since it's been over 7 months.  Also, everything in my Acrobat XI Pro looks retina and crystal clear (the icons, the "About Acrobat" popup, all UI elements) except the text in a PDF file.  Even the text in all menus and the "Preferences" window is retina and looks beautiful.  Not sure why barberhaus78 has blurry UI elements.

    http://forums.macrumors.com/attachment.php?attachmentid=399771&d=1362015180

    G
    g_miles
    Participating Frequently
    March 1, 2013

    I agree. It has been over one half a year now and no fix yet in site.  Even Microsoft assembled their teams and were able to fix Office 2010 in relatively short order.  Adobe Acrobat XI HiDPI compatibility should be a top priority for any future Adobe update.  Acrobat is virtually unuseable in the current state; not only is the PDF file text blurred, the program is embarrassingly sluggish and lacks refined scrolling response and scrolling speed.  

    SKIM is HiDPI compliant and runs well - just as good as Mac Preview. 

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