Conversion failure

Forum|Forum|10 years ago
May 24, 2016
2 replies
2660 views

I have just purchased Adobe Export PDF. I am tying to convert to a .docx but the conversion keeps failing and I do not know why. Please help

This topic has been closed for replies.

Correct answer Karl Heinz Kremer

You can use Export PDF either from within the free Adobe Reader, or by uploading a PDF file to the web service directly. In my experience, the function built into Adobe Reader is very unreliable, and I am getting more reliable results from the web page. If you are trying to convert from within Reader (either desktop or mobile), try to upload the file directly: https://cloud.acrobat.com/ - log in with your Adobe ID, and then select "Export PDF" and click on the "Select PDF Files to Export" button.

Karl Heinz Kremer

Correct answer

Community Expert

You can use Export PDF either from within the free Adobe Reader, or by uploading a PDF file to the web service directly. In my experience, the function built into Adobe Reader is very unreliable, and I am getting more reliable results from the web page. If you are trying to convert from within Reader (either desktop or mobile), try to upload the file directly: https://cloud.acrobat.com/ - log in with your Adobe ID, and then select "Export PDF" and click on the "Select PDF Files to Export" button.

rachell91536394Author

Participant

Thanks for your assistance - it worked

Meenakshi_Negi

Legend

Hi rachell91536394

Please let us know if you are trying to export PDF online or in an application.

Let us know the exact steps you do to convert PDF.

Also share the error message if you get any.

Regards,

Meenakshi

jen932

Participant

I am trying to convert excel to pdf and it keeps saying conversion failure. The document is supported, isn't protected, and has no bugs. Please help me.

Meenakshi_Negi

Legend

Hi jen932

Could you please share the exact workflow you follow to create PDF from Excel file.

Please also share the screenshot of the exact error message you get.

What is the dot version of Adobe application and OS installed on your system?

Regards,

Meenakshi

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