Fill & Sign Tool Missing

New Here ,
Mar 03, 2021 Mar 03, 2021

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The Fill & Sign tool is missing and the menu item doesn't do anything.

 

Tried uninstalling and reinstalling.

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Adobe Employee , Mar 04, 2021 Mar 04, 2021
Hi Salman   Hope you are doing well and sorry for the trouble. As described the fill and sign tool is missing and you have tried to remove and reinstall the application with no success.   Would you mind sharing the version of the Adobe Acrobat DC you are using? To check the version of the application go to Help > About Acrobat and make sure you have the latest version 21.01.20142 installed. Go to Help > Check for Updates and reboot the computer once. You may also download the patch manually from...

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Adobe Employee ,
Mar 04, 2021 Mar 04, 2021

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Hi Salman

 

Hope you are doing well and sorry for the trouble. As described the fill and sign tool is missing and you have tried to remove and reinstall the application with no success.

 

Would you mind sharing the version of the Adobe Acrobat DC you are using? To check the version of the application go to Help > About Acrobat and make sure you have the latest version 21.01.20142 installed. Go to Help > Check for Updates and reboot the computer once.

You may also download the patch manually from the link: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

 

If it still doesn't work, please try to reset the Acrobat preferences to default as described in the help page https://community.adobe.com/t5/acrobat/how-to-reset-acrobat-preference-settings-to-default/td-p/4792... and see if that works.

 

You may also try to create a  new test user profile with full admin rights or enable the root account in Mac and try using the application there and check .

 

If it still dosn't work, please remove the application using the Acrobat Cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html , reboot the computer once and reinstall the application using the link https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

 

Regards

Amal

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New Here ,
Mar 05, 2021 Mar 05, 2021

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Thank you,

After deleting the preferences and restarting Acrobat, Fill & Sign has reappeared.

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