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Help! My pdf viewer is continuously shaking

New Here ,
May 11, 2020

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At first I thought it was a virus attack, but it wasnt. So I tried to uninstall and reinstall. The situation of the viewer is shaking like an earthquake.

 

Attached a video here for reference

 

Can someone having the same issue? Pls guide me. 

 

Window 8.1

Latest Adobe Acrobat Reader DC (dated 11-5-2020)

 

TOPICS
Crash or freeze, General troubleshooting

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Help! My pdf viewer is continuously shaking

New Here ,
May 11, 2020

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At first I thought it was a virus attack, but it wasnt. So I tried to uninstall and reinstall. The situation of the viewer is shaking like an earthquake.

 

Attached a video here for reference

 

Can someone having the same issue? Pls guide me. 

 

Window 8.1

Latest Adobe Acrobat Reader DC (dated 11-5-2020)

 

TOPICS
Crash or freeze, General troubleshooting

Views

336

Likes

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May 11, 2020 0
Adobe Employee ,
May 11, 2020

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Hi there

 

We are sorry for the trouble. As described the Adobe Reader DC is shaking.

 

Please try to repair the installation. Go ot Help > Repair Installation and see if that helps.

 

Also please check for any missing update for the video drivers and firmware and try updating them.

 

If it still doesn't work

 

 

Let us know how it goes

 

Regards

Amal

 

 

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May 11, 2020 0
New Here ,
Sep 10, 2020

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I have the same issue.

Nothing seems to get rid of the shaking - not even reinstallation.

Is this a known bug?

What is the solution please

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Sep 10, 2020 0
Most Valuable Participant ,
Sep 10, 2020

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Some people report this effect with Excel too, but it's rare. Are you too on Windows 8.1? And, if you make sure that Acrobat Reader does not fill the screen, does the whole screen still wobble, or just the part of the screen with Reader on it?

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Sep 10, 2020 0