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I run this code from the js console to get to see the different save options I have but it returns undefined.
app.fromPDFConverters.join("\n")
undefined
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"undefined" just means the code completed execution without returning any values or throwing any errors.
Usually it's a good thing, but in your case it means there are no PDF converters installed, which is strange.
The result should have been something like this:
com.adobe.acrobat.eps
com.adobe.acrobat.xlsx
com.adobe.acrobat.html
com.adobe.acrobat.html-3-20
com.adobe.acrobat.html-4-01-css-1-00
com.adobe.acrobat.jpeg
com.adobe.acrobat.jp2k
com.callas.preflight.pdfa
com.callas.preflight.pdfe
com.callas.preflight.pdfx
com.adobe.acrobat.png
com.adobe.acrobat.ps
com.adobe.acrobat.pptx
com.adobe.acrobat.rtf
com.adobe.acrobat.accesstext
com.adobe.acrobat.plain-text
com.adobe.acrobat.tiff
com.adobe.acrobat.doc
com.adobe.acrobat.docx
com.adobe.acrobat.xml-1-00
com.adobe.acrobat.spreadsheet
Are you running this code in Acrobat or in Reader? If the former I suggest you perform a Repair Installation.
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