Sorry for the delay in response to your query and apologize for the inconvenience caused. Please refer and try the troubleshooting steps from the folloing KB docs which discusses the similar issue In Acrobat Pro DC, I do not have the option for duplex printing on my mac. Any suggestions?
You may also refer to Resolve issues with duplex printing in Acrobat or Reader 10.1.2
Let us know how it goes.
This feature is very dependent upon the printer and one needs to access the properties of the printer. Click on the "Advanced" button next to the printer name to bring the operating systems interface pop-up for the printer and set the printer's option for duplex printing.
This worked with my Brother 5200DW
I reopened my PDF and the option was available under the PAGE HANDLING AND SIZING section of the dialog box.
As I said, this worked for me. But, I did find one other option having to do with double sided printing. It likely has the correct setting, but if not, there is an option to flip on the long edge or short edge. Go into Control Panel > Printers >right click your printer > choose Printer Preferences, under 'Print on both sides of paper' there is a drop down options box.
Logged in just to say thanks! Worked and spared me a lot of time.
(Also Brother Printer user)
This is working, thanks for the great guide.
Just to clarify, under Windows 10, "properties" at bottom works too, it brings to the same page of "printer properties" under control panel.
Created an account just to log in and thank you. This saved me a lot of time and I NEVER would have figured it out on my own. My Brother printer was printing double-sided and then stopped. Your answer showed me what had been reset. Thank you!
Thank you so much! We got a new printer for our school, and I didn't know what to do when there was just not option to print on both sides. This was a quick and easy fix.
Literally been looking for a solution for this for 2 months. This is the only one that worked. Logged in just to say Thansks!
Made an account to thank you for this trick!
Thanks so much!! this worked for me too, much better advice than the generic "it depends on your printer"- we _know_ that. This fixed the error that Adobe wouldn't do duplex on my printer, but word would
I have looked everywhere for this solution and finally found it. Thank you so much!
you are a genius. Thank You
That was it for me! Thank you very much!
Thank you! It works!
worked like a charm- THANK YOU!!!!!
I have tried EVERYTHING to get the Two-sided turned on. As you can tell from my first screenshot, the option under just the "Layout" tab is turned off. However, if you see my second screenshot, under the "Layout/Finish" page, the 2-sided option is selected. I'm not sure how to remedy this and it is causing a massive headache. PLEASE HELP!!!
The triangle with the exclamation point may indicate a problem with your printer.
That is just informing me that the paper is low in another tray. Doesn't have an affect on this option.
Looking at your 2 screen captures, I'm not able to see the problem. Looks like that you have 2-sided printed selected in the second screen capture, correct?
Your printer settings dialogue box is not controlled by InDesign or any other software on your computer. It comes from the printer manufacturer.
If you don't see all the controls you expect for that particular printer, then try any of the following:
Ive contacted support, and i have been told that if you want 2 sided printing, you have to pay for it and its £15 per month.
This information is not correct.
To do 2 sided or duplex printing your printer needs to the equipment installed to handle the paper correctly, have the needed printer intalled and have the correct print driver for Acrobat/Reader. Adobe cannot provide this, it must be done by the manufacturer or you or a third party may need to create the needed files.
You can print the even sides, rotate the printed sheets, reinsert and print the odd sides.
i was able to select two-sided printing in my print dialogue box until yesterday. now the option is greyed out. why can i no longer select two-sided printing? what can i do to re-enable this feature?
We're sorry for the trouble you had, would you mind sharing a screenshot of the print window where you are getting the greyed out option? To post a screenshot, please refer to https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot
What is the version of Acrobat installed? To identify, refer to Identify the product and its version for Acrobat and Reader DC
Make sure you have the latest version of Acrobat installed, check for any pending updates from help menu>check for updates, reboot the machine and check.
Install the latest firmware/drivers for the printer.
What is the version of OS installed?
You may refer to the help article and try the suggestions Print double-sided | Adobe Acrobat, Reader DC
Thanks for your reply Anand. Here's the info you asked for...
I'm using macOS Mojave Version 10.14.3
and I have Acrobat Pro DC version Continuous Release 2019.010.20098
Here's the print dialogue box I get if I print an email:
Here are the print dialogue boxes I get when I try to print a .pdf:
Note that the box to the right opens after I select the (blue button) printer option on the bottom of the box on the left.
I have a new HP OfficeJet 3830 series which has duplexing capability. Keep in mind I've been printing two-sided no problem until just the other day. I've read through the article link you supplied. I don't see anything there that matches what I'm experiencing, and I have re-started my computer and printer. I've tried deleting and re-adding the printer in my printer & scanner preferences. I tried adding it with the HP driver, as well as the AirPrint driver. I tried looking through my acrobat preferences. I'm totally stumped. If you or anyone who reads this is able to shed light on this frustrating situation, I'd be grateful for any input.
If everything was working before but all of a sudden it doesn't, then you have to be able to identify if this was caused by a recent unattended update that took place in your system.
Another troubleshooting idea is to create a new user profile in your system and try printing from that newly created user account in your macOS.
You also didn't mention if you try to repair the Adobe Acrobat installation.
If you haven't try repairing yet your current Adobe Acrobat installation, open Adobe Acrobat, click help, then Repair Installation
You can also try the following additional suggestions: