Copy link to clipboard
Copied
Hello
I've seen a number of people post up here with the same error. However, the case I've run into is a little different. The person with the error has a particular use case. She has to do Equifax reports as part of her job. Once the report is produced she right clicks the web page and prints to PDF with the intention of emailing it afterwards. This works for a while (say from mornign to early afternoon) and then all of a sudden she gets the error message. Only way to fix it is to reboot. However, this has been progressively getting worse and rebooting 3 - 5 times a day is getting understandably frustrating. I can only hypothesize that some sort of Temp files are being created and when the PC is rebooted they are cleared. Anyone with a similar use case? or know of way to fix without rebooting?
Hope someone can help!
-Chris
Copy link to clipboard
Copied
1. What print driver is used to print-to-PDF?
2. Please open one of these bad files in Notepad or Word. Look at the FIRST FIVE LINES and copy/paste them here.
Copy link to clipboard
Copied
Hey Test_Screen_Name, Thanks for helping.
1. She is using Microsoft Print to PDF
2. Here are the first 5 lines but obviously its going to show more in this text box lol.
PDF-1.4
%ª«¬
4 0 obj
<<
/Title (eGrid)
/Author (Entrust IdentityGuard)
/Creator (Entrust IdentityGuard Self-Service)
/Producer (Apache FOP Version 0.95)
/CreationDate (D:20170213145147-05'00')
>>
endobj
5 0 obj
<<
/N 3
/Length 11 0 R
/Filter /FlateDecode
>>
stream
xœ–wTSهϽ7½P’Š”ÐkhRH ½H‘.*1 JÀ "6DTpDQ‘¦2(à€£C‘±"Š…Q±ëDÔqp–Idß¼yïÍ›ß÷~kŸ½ÏÝgï}Öº üƒÂLX €¡Xáçň‹g`ð l àp³³BøF™|ØŒl™ø½º ùû*Ó?ŒÁ ÿŸ”¹Y"1 P˜ŒçòøÙ\É8=Wœ%·Oɘ¶4MÎ0JÎ"Y‚2V“sò,[|ö™e9ó2„<ËsÎâeðäÜ'ã9¾Œ‘`çø¹2¾&cƒtI†@Æoä±|N6 (’Ü.æsSdl-c’(2‚-ãy àHÉ_ðÒ/XÌÏËÅÎÌZ.$§ˆ&\S†“‹áÏÏMç‹ÅÌ07#â1Ø™Yár fÏüYym²";Ø8980m-m¾(Ô]ü›’÷v–^„îDøÃöW~™ °¦eµÙú‡mi ]ëP»ý‡Í`/ Š²¾u}qº|^RÄâ,g+«ÜÜ\KŸk)/èïúŸC_|ÏR¾Ýïåaxó“8’t1C^7nfz¦DÄÈÎâpù柇øþuü$¾ˆ/”ED˦L L–µ[Ȉ™B†@øŸšøÃþ¤Ù¹–‰ÚøЖX¥!@~ (* {d+Ðï}ÆGùÍ‹Ñ™˜ûÏ‚þ}W¸LþÈ$ŽcGD2¸QÎìšüZ4 E@ê@èÀ¶À¸ àA(ˆq`1à‚D €µ ”‚`'¨u 4ƒ6ptcà48.Ë`ÜR0ž€)ð
Ì@„…ÈR‡t CȲ…XäCP”%CBH@ë R¨ª†ê¡fè[è(tº C· Qhúz#0 ¦ÁZ°l³`O8Ž„ÁÉð28.‚·À•p|î„O×àX
?§€:¢‹0ÂFB‘x$ !«¤i@Ú¤¹ŠH‘§È[EE1PL”ʅ⢖¡V¡6£ªQP¨>ÔUÔ(j
õMFk¢ÍÑÎè t,:‹.FW ›Ðè³èô8úƒ¡cŒ1ŽL&³³³ÓŽ9…ÆŒa¦±X¬:ÖëŠ År°bl1¶
{{{;Ž}ƒ#âtp¶8_\<Nˆ+ÄUàZp'pWp¸¼ÞïŒÅóðËñeøF|~?ŽŸ!(Œ ®„HB*a-¡’ÐF8K¸KxA$õˆNÄp¢€¸†XI<D<O%¾%QHf$6)$!m!í'"Ý"½ “ÉFdr<YLÞBn&Ÿ!ß'¿Q *X*(ðV+Ô(t*\Qx¦ˆW4TôT\¬˜¯X¡xDqHñ©^ÉH‰ÄQZ¥T£tTé†Ò´2UÙF9T9Cy³r‹òåG,ňâCáQŠ(û(g(cT„ªOeS¹ÔuÔFêYê8 C3¦ÐRi¥´ohƒ´)ŠŠJ´JžJÊq)¡Ñèéô2úaúuú;U-UOU¾ê&Õ6Õ+ª¯Õæ¨y¨ñÕJÔÚÕFÔÞ©3Ô}ÔÓÔ·©w©ßÓ@i˜i„käjìÑ8«ñtmŽË9‡çÜÖ„5Í4#4WhîÓÐœÖÒÖòÓÊÒªÒ:£õT›®í¡ª½Cû„ö¤UÇMG ³Cç¤Îc†
Ó‘Ψdô1¦t5uýu%ºõºƒº3zÆzQz…zíz÷ô ú,ý$ýú½úS:!· ñ†,ÃÃ]†ý†¯ŒbŒ6u=2V30Î7n5¾kB6q7YfÒ`rÍcÊ2M3ÝmzÙ6³7K1«12‡ÍÌæ»Í‡-ÐNB‹‹LÓ“™ÃleŽZÒ-ƒ--»,ŸYXÅ[m³ê·úhmonÝh}džbhShÓcó«™-׶ÆöÚ\ò\ß¹«çvÏ}ngnÇ·ÛcwÓžjb¿Á¾×þƒƒ£ƒÈ¡ÍaÒÑÀ1ѱÖñ‹Æ
cmfwB;y9v:æôÖÙÁYì|Øù¦KšK‹Ë£yÆóøóç¹ê¹r\ë]¥n·D·½nRw]wŽ{ƒû}žG“Ç„§©gªçAÏg^Ö^"¯¯×lgöJö)oÄÛÏ»Ä{ЇâåSísßWÏ7Ù·ÕwÊÏÞo…ß)´ÿ6ÿZ܀怩@ÇÀ•}A¤ AÕA‚Í‚EÁ=!pH`Èö»ó ççw…‚ЀÐí¡÷΅…}Ž ¯ aQÑ¿€º`É‚–¯"½"Ë"ïD™DI¢z££¢›£_ÇxÇ”ÇHcbWÆ^ŠÓˆÄuÇcã£ã›â§ú,ܹp<Á>¡8áú"ãEy‹.,ÖXœ¾øøÅ%œ%Gщ1‰-‰ï9¡œÎôÒ€¥µK§¸lî.îžoo’ïÊ/çO$¹&•'=JvMÞž<™âžR‘òTÀTž§ú§Ö¥¾NMÛŸö)=&½=—‘˜qTH¦ û2µ3ó2‡³Ì³Š³¤Ëœ—í\6%
5eCÙ‹²»Å4ÙÏÔ€ÄD²^2šã–S“ó&7:÷Hžrž0o`¹ÙòMË'ò}ó¿^ZÁ]Ñ[ [°¶`t¥çÊúUЪ¥«zWë¯.Z=¾Æo͵„µik(´.,/|¹.f]O‘VÑš¢±õ~ë[‹ŠEÅ76¸l¨ÛˆÚ(Ø8¸iMKx%KK+Jßoæn¾ø•ÍW•_}Ú’´e°Ì¡lÏVÌVáÖëÛÜ·(W.Ï/Û²½scGÉŽ—;—ì¼PaWQ·‹°K²KZ\Ù]ePµµê}uJõHWM{fí¦Ú×»y»¯ìñØÓV§UWZ÷n¯`ïÍz¿úΣ†Š}˜}9û6F7öÍúº¹I£©´éÃ~á~éˆ}ÍŽÍÍ-š-ep«¤uò`ÂÁËßxÓÝÆl«o§·—‡$‡›øíõÃA‡{°Ž´}gø]mµ£¤ê\Þ9Õ•Ò%íŽë>x´·Ç¥§ã{Ëï÷Ó=Vs\åx٠‰¢ŸN柜>•uêééäÓc½Kz=s/¼oðlÐÙóç|Ïé÷ì?yÞõü±ÎŽ^d]ìºäp©sÀ~ ãû:;‡‡º/;]îž7|âŠû•ÓW½¯ž»píÒÈü‘áëQ×oÞH¸!½É»ùèVúç·snÏÜYs}·äžÒ½Šûš÷~4ý±]ê =>ê=:ð`Áƒ;cܱ'?eÿô~¼è!ùaÅ„ÎDó#ÛGÇ&}'/?^øxüIÖ“™§Å?+ÿ\ûÌäÙw¿xü20;5þ\ôüÓ¯›_¨¿ØÿÒîeïtØôýW¯f^—¼Qsà-ëmÿ»˜w3¹ï±ï+?˜~èùôñOŸ~÷„óû
endstream
endobj
6 0 obj
[/ICCBased 5 0 R]
endobj
7 0 obj
<<
/Type /Metadata
/Subtype /XML
/Length 12 0 R
>>
stream
<?xpacket begin="" id="W5M0MpCehiHzreSzNTczkc9d"?><x:xmpmeta xmlns:x="adobe:ns:meta/">
<rdf:RDF xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#">
<rdf:Description xmlns:dc="http://purl.org/dc/elements/1.1/" rdf:about="">
<dc:title>
<rdf:Alt>
<rdf:li xml:lang="x-default">eGrid</rdf:li>
</rdf:Alt>