Adobe Pack, auto annual, Basic edit issues

[SteveBarron1]

I am fed up with some really basic stuff.  I have been paying auto annually for Adobe Pack, for which I sign in and it acknowledges my sign in.  Yet every time I simply try to edit a form to save it as a pre-filled doc I am asked to go into a menu and pay more every time for more annual fees - Edit a PDF, etc.

I am about to hit UNINSTALL and call for a refund for a worthless service that never ever had all of this difficulty from before.

[AnandSri · Accepted solution]

Hello Stevebarron,

As per the description above, you are not able to edit a PDF file using the Adobe PDFPack subscription, Is that correct?

With Adobe PDFPack subscription, you can

• Convert documents and image files to PDF
• Combine multiple documents into one PDF
• Export PDFs to editable Word, Excel, PowerPoint, or RTF formats
• Fill and sign PDF forms fast with smart autofill
• Get signatures from others, then track and manage responses
• Send, track, and confirm delivery of important documents
• Store and share files online,

But, you cannot edit PDF files with Adobe PDF Pack. You need Acrobat DC to edit PDF files. See Adobe Acrobat Pro DC: PDF converter, convert PDFs from anywhere. Link: http://acrobat.adobe.com/us/en/products/acrobat-pro.html

To Access the PDFPack services, use the URL https://cloud.acrobat.com/convertpdf with your Adobe ID and password on a browser.

You can use the free desktop version of Adobe Reader to use the services of Adobe PDFPack, but you cannot edit any PDF file using Adobe Reader.

To download Adobe Reader use the URL Adobe - Adobe Acrobat Reader DC Distribution

For more troubleshooting, you may refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Feel free to update this discussion for any further assistance.

Regards,

Anand Sri.