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Adobe Sign - Send in Bulk stuck on Processing

Principiante de comunidad ,
Aug 03, 2024 Aug 03, 2024

I have multiple contacts that I need to send the same document to and have been sending the document out in groups of less than 50 at a time. I can send to five or six groups, and then Adobe gets stuck processing with a spinning loop. The loop keeps spinning for hours and never finishes. If I refresh the page, I can start the process over again but get stuck at the same spinning circle. If I close and re-open the browser, I get the same circle, and if I open adobe up in an in private window, I still get the same spinning circle. My subscription level is Creative Cloud All Apps 100GB. Please resolve this issue.

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Rellenar y firmar , Enviar para firmar , Compartir PDF
900
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Directrices de la comunidad
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Principiante de comunidad ,
Aug 03, 2024 Aug 03, 2024

I don't believe it is good. The circle is still spinning after starting over again.

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Sé amable y respetuoso, muestra títulos de crédito de la fuente de contenido original y busca duplicados antes de publicar. Más información
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Empleado de Adobe ,
Aug 08, 2024 Aug 08, 2024

Hi stunning_passion16B8,

 

Thank you for reaching out.

 

Please ensure that you have not exhausted the transaction limit for the day. Try once sending a single document and check if that works.

You may refer to the information in the following help document: https://adobe.ly/3WG1GB2

Let us know how it goes.

 

Thanks,

Meenakshi

 

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Directrices de la comunidad
Sé amable y respetuoso, muestra títulos de crédito de la fuente de contenido original y busca duplicados antes de publicar. Más información
community guidelines
Principiante de comunidad ,
Aug 08, 2024 Aug 08, 2024
MÁS RECIENTES

The plan that I'm on says that it is unlimited. Is it unlimited, or is it limited? The document you linked to does not specify a daily limit. If there is a daily limit, what is that daily limit? It would help if the Adobe bulk send would specify if there is a daily limit and also let a user know that he or she is over the daily limit rather than simply having a spinning circle.

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Directrices de la comunidad
Sé amable y respetuoso, muestra títulos de crédito de la fuente de contenido original y busca duplicados antes de publicar. Más información
community guidelines