I want to cancel the annual plan for ExportPDF but the "manage plan" screen does not offer the option. I keep getting emails asking me to update the payment info.
Sorry to hear about that.
If you are not willing to keep the Export PDF subscription then you may contact please to our billing team via chat support-
Contact Customer Care the team will go ahead and help you further.
Thank you. This is what I did and the subscription was canceled.
I should have scrolled down before posting! I have the same issue, but unfortunately can't get into the chat today.
Sorry for the delay in response to your previous message.
If the issue is still unresolved, then you may please refer to- Contact Customer Care
After clicking on the link given above, you may select "Account Issue" and proceed further.
For more details, please refer- Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services