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Que ajuda de m ................ Estou tendo problemas na conversão pdf para word, docx, doc e rtf. Na conversão, na linguá portuguesa, os acentos somem. Tudo são horrível. Não tem sentido isso. Me ajudem pois o Site é uma m ............ Paguei e não estou conseguindo ajuda. [Personal contact information removed - Mod] - Rivera
Hello Paulorobertorr,
We're sorry for the delayed response and inconvenience caused. Try exporting the PDF through the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password on a browser like Chrome, or Firefox, or Safari and see if this brings any difference.
If you are viewing the PDF file in freeware Adobe Reader desktop application, make sure that the fonts used in the PDF are installed in the machine.
You can also refer and try the suggestions from the Adobe article Text is garbled in a converted file | Adobe Export PDF
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Hello Paulorobertorr,
We're sorry for the delayed response and inconvenience caused. Try exporting the PDF through the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password on a browser like Chrome, or Firefox, or Safari and see if this brings any difference.
If you are viewing the PDF file in freeware Adobe Reader desktop application, make sure that the fonts used in the PDF are installed in the machine.
You can also refer and try the suggestions from the Adobe article Text is garbled in a converted file | Adobe Export PDF
Is it specific to one PDF? Have you tried exporting any other PDF file to Word and checked?
Is it possible to share the PDF file and the converted Word document with us so that we can test? Share the files using the private message How Do I Send Private Message
For more troubleshooting, you can also refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...
let us know how it goes and share your observation.
Thanks,
Anand Sri.