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Conversion failure

New Here ,
Jan 21, 2019 Jan 21, 2019

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I tried to convert a PDF to excel and it did not convert all the text; it made the text a picture.  How do you fix this?

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correct answers 1 Correct answer

Adobe Employee , Jan 22, 2019 Jan 22, 2019

Hi raymondc,

As per the issue description mentioned above, you are getting conversion failure when trying to convert a pdf to excel, is that correct?

On checking the details for your account using the email address you are logged into the forums, you have subscription for export pdf (currently cancelled) that could be the reason you are getting conversion failure message. You can check the plans and products under your account using the steps given here:Account and membership help

You may also ref

...

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Adobe Employee ,
Jan 22, 2019 Jan 22, 2019

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Hi raymondc,

As per the issue description mentioned above, you are getting conversion failure when trying to convert a pdf to excel, is that correct?

On checking the details for your account using the email address you are logged into the forums, you have subscription for export pdf (currently cancelled) that could be the reason you are getting conversion failure message. You can check the plans and products under your account using the steps given here:Account and membership help

You may also refer to the following forum thread discussing the similar issue:

PDF to Excel Conversion error

Thanks,

Shivam

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