Exporting a PowerPoint to PDF--Font Issues

[chrism9585899]

I have been using a font called Proxima Nova (https://fonts.adobe.com/fonts/proxima-nova) for several years, and just recently when I export PowerPoints to PDF (using the embedded acrobat tool in PPT OR if I print directly to PDF) the exported PDF is in Times New Roman with significant formatting issues.

How can I fix this? I have fonts embedded in both the PPT file settings and the Acrobat export settings, and the online converter is not working either.

This is a new issue and I have been using the same base PPT and updating it for years.

[Meenakshi Negi · Accepted solution]

Hi chrism9585899,

Thank you for reaching out.

Please let us know if you used to convert the PowerPoint document to PDF the same way before and if you noticed this behavior after any recent changes.

As mentioned, the font is embedded in the document. Can you share the PowerPoint file with us? 

In the meantime, please try creating a PDF directly from the Acrobat application. Check if you get similar results. You may refer to the steps suggested here: https://helpx.adobe.com/acrobat/using/creating-simple-pdfs-acrobat.html. 

Let us know how it goes.

Thanks,

Meenakshi

[Tero32674472ru0t]

I am having a similar issue with fonts: I have used the same PowerPoint template for my presentation for years, and the font I use is Archivo. Converting to PDF used to just work fine in the past, but recently the Archivo font gets replaced by Calibri during conversion.

Is there a way to get conversion working properly again?

[Bevi Chagnon - PubCom.com]

Hi @Tero32674472ru0t,

There are a few reasons why this can happen:

1 — Is the Archivo font a "cloud" font or is it installed in your computer's fonts folder (a traditional font)? Cloud fonts are dynamically installed and managed by an outside company (such as Adobe, Microsoft, Linotype/Monotype fonts) and often don't work well when trying to embed them into a PDF.

Solution:

• Uninstall or deactive the cloud fonts from your computer system.
• Reboot your computer to ensure your OS has "forgotten" about the cloud versions.
• Download the real font files from Google Fonts (https://fonts.google.com/specimen/Archivo) and install them using the traditional method for your operating system. On Macs, use FontBook to install them. On Windows, drag the individual fonts into C:/Windows/Fonts folder.
• Be sure to restart your computer after installing fonts to ensure that the OS and your apps now know about the traditional version of your fonts.

2 — Check the settings and options in the utility you're using to create the PDF.

Burried in each of the export methods are settings to embed fonts into the PDF and don't swap them. See the blog at https://pubcom.com/blog/tutorials/ms-office/export-pdf/index.shtml for detailed instructions. Covers whether you're using Adobe's PDF Maker plug-in or Microsoft's built-in "save as PDF" utility.

3 — You might not have the license rights to embed the font into a PDF.

This is controlled by the manufacturer of the font, not Microsoft or Adobe.

But I don't think this is the issue with Archivo because it's a Google Font and by defaul, allows the font to be embedded into any media or file without additional licensing fees. It's covered by a SIL Open Font License which you can view at https://fonts.google.com/specimen/Archivo/license

Hope this helps.