• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

FRAUD PAYMENTS

New Here ,
Jan 27, 2023 Jan 27, 2023

Copy link to clipboard

Copied

I do not have a subscription or any card details in my account. Why am I being charged every month for something I did not sign up for or see any receipts in my account? 

 

No LIVE support and no one picking up those CALLS!!!

 

STOP THIS RIGHT AWAY!!!!

TOPICS
Adobe PDF pack , Combine files , Comment markup and annotate , Create PDF , Download and install , Export PDF , Fill and sign , How to , Manage files , Organize PDF pages , Print , Send for signature , Share PDF , View PDF

Views

336

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 30, 2023 Jan 30, 2023

Copy link to clipboard

Copied

LATEST

Hi Joel28136873sufh,

 

Thank you for reaching out.

 

We have checked your account with the email address used to sign in here in the community.

There is no subscription listed under your account. It is impossible to get the amount deducted for the service that is not listed on the account.

Please ensure that the information about the payment is correct. If the payment is made to Adobe, share the transaction details, or the email received for the amount.  

I would suggest contacting the billing team to get this checked. I am afraid we cannot do much here as we do not have access to the billing information. 

You may contact the team via the number provided for your region on the following help page: https://helpx.adobe.com/contact/phone.html

 

Thanks,

Meenakshi

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources