• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Guys How do I speak to a support team?

New Here ,
Jan 24, 2018 Jan 24, 2018

Copy link to clipboard

Copied

I Have suscribed from France to adobe PDF classic version. I moved to the USA 2 years ago and i was still being billed and charged in France (paying the french VAT etc)

I have tried several time to cancel the french subscription and get the us one

Now every thing is stucked and whatever doc on PDF i cant activate it anymore

the system say congrats for activating but still not working

please help

Views

713

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jan 24, 2018 Jan 24, 2018

jeant2998692  wrote

I have tried several time to cancel the french subscription and get the us one

Contact support via online chat.  Use a browser that accepts cookies and does not have script blocker add-ons.

Contact Customer Care

Nancy

Votes

Translate

Translate
Adobe Employee ,
Jan 24, 2018 Jan 24, 2018

Copy link to clipboard

Copied

Moving this query to Adobe Creative Cloud​

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 24, 2018 Jan 24, 2018

Copy link to clipboard

Copied

jeant2998692  wrote

I have tried several time to cancel the french subscription and get the us one

Contact support via online chat.  Use a browser that accepts cookies and does not have script blocker add-ons.

Contact Customer Care

Nancy

Nancy O'Shea— Product User, Community Expert & Moderator

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 24, 2018 Jan 24, 2018

Copy link to clipboard

Copied

LATEST

Moving this discussion to the Document Cloud PDF services forum.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources