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Hi , am new here, i bought Adobe DC, but unable to edit scanned files, was told to upgrade to Pro, how can i upgrade? Pls advise. Kindly regards

New Here ,
Feb 01, 2019 Feb 01, 2019

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Hi , am new here, i bought Adobe DC, but unable to edit scanned files, was told to upgrade to Pro, how can i upgrade? Pls advise.  Kindly regards

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Adobe Employee , Feb 04, 2019 Feb 04, 2019

Hi Andrewn, 

Your account information says that you have already upgraded to the Acrobat Pro DC subscription. Acrobat has the capability to run the OCR (Optical character recognition) Using the Edit feature of the Acrobat you can edit the text of a scanned document.

1- Make sure that you have downloaded the correct application-  Download and install Acrobat DC subscription

2- Sign In with your Adobe ID and password to activate it.

3- Follow the steps suggested here: Edit scanned PDFs, turn off automatic OCR, Adobe Acrobat

...

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LEGEND ,
Feb 02, 2019 Feb 02, 2019

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There's no product called "Adobe DC". What exactly did you buy, please check the receipt.

Please check what the message is and let us know?

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Adobe Employee ,
Feb 04, 2019 Feb 04, 2019

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Hi Andrewn, 

Your account information says that you have already upgraded to the Acrobat Pro DC subscription. Acrobat has the capability to run the OCR (Optical character recognition) Using the Edit feature of the Acrobat you can edit the text of a scanned document.

1- Make sure that you have downloaded the correct application-  Download and install Acrobat DC subscription

2- Sign In with your Adobe ID and password to activate it.

3- Follow the steps suggested here: Edit scanned PDFs, turn off automatic OCR, Adobe Acrobat

Hope this is what you were looking for.

Regards,

Akanchha

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