How do I find the phone number to cancel?

[MoreHogwash]

How do I find the phone number to cancel this thing? I was told I could also cancel by going to the subscription manager but I can't find that either.

[Sara_Forsberg]

Hi morehogwash,

I would be more than happy to help you cancel your subscription. Would you like me to go ahead and do that?

Best,

Sara

[MoreHogwash]

I would very much appreciate it as I've found no other way to do it as the website links just take us in circles and we can't find any other info as to contacts. Since the program does not work with our very old word version as far as I can tell, and we can't afford to update that, it really doesn't help us. We are a small animal rescue with limited resources so also can't afford to waste money on something that does not do us any good, so we were hoping to cancel fast enough to get our payment refunded as it states in the terms of agreement, within 30 days. If you could fix this we would be very grateful.

[Sara_Forsberg]

Hi MoreHogwash,

Consider it done! Your subscription is canceled, and you'll see a full refund in your account in the next 5-7 business days (usually sooner). Here is the transaction ID for your reference: 66215846

I'm sorry for the inconvenience (and thank you for the work you do!).

Best,

Sara

[MoreHogwash]

Thank you. If the refund does not come thru do we will let you know thru this forum (very strange way to do customer support)  Your assistance is appreciated.

[Rocco37009346qnls]

I need to cancel my Adobe subscription. I was told my administrator has to do it, however it is a personal account.

The subscription is 4085366000CA. Please help. I cannot log on

[Abambo]

You were told by whom? What subscription do you have? This forum is for Adobe Acrobat mobile. There are no mobile plans for Teams or Enterprise.

If your subscription has been taken via a University, it may well be true that you need to contact your administrator, which is the University it support.