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How do I password protect a pdf document

New Here ,
Oct 09, 2017 Oct 09, 2017

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How do I password protect a pdf document/file?

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Adobe Employee , Oct 09, 2017 Oct 09, 2017

Hi Colette Coughlan ,

As per the description above, you want to protect a PDF file using password, Is that correct?

To secure a PDF with password, you may refer to the following KB docs: Securing PDFS with passwords, Adobe Acrobat Link: https://helpx.adobe.com/acrobat/using/securing-pdfs-passwords.html

You may also refer to PDF passwords, protected PDFs, file permissions | Adobe Acrobat DC  Link: https://acrobat.adobe.com/in/en/acrobat/how-to/pdf-file-password-permissions.html

This can be achieved b

...

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Adobe Employee ,
Oct 09, 2017 Oct 09, 2017

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Hi Colette Coughlan ,

As per the description above, you want to protect a PDF file using password, Is that correct?

To secure a PDF with password, you may refer to the following KB docs: Securing PDFS with passwords, Adobe Acrobat Link: https://helpx.adobe.com/acrobat/using/securing-pdfs-passwords.html

You may also refer to PDF passwords, protected PDFs, file permissions | Adobe Acrobat DC  Link: https://acrobat.adobe.com/in/en/acrobat/how-to/pdf-file-password-permissions.html

This can be achieved by Acrobat Pro DC.

Hope this helps.

Regards,

Anand Sri.

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New Here ,
Oct 10, 2017 Oct 10, 2017

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Thank you Anand

Would the Acrobat Standard DC allow to password protect pdf documents or will only the PRO do this

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Adobe Employee ,
Oct 10, 2017 Oct 10, 2017

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Hi Colette Coughlan,

Both the Acrobat Standard and Professional has the feature to password protect PDf documents. For pricing, you may refer to Plans and pricing | Adobe Acrobat DC  Link: https://acrobat.adobe.com/in/en/acrobat/pricing.html

Hope this helps.

Regards,

Anand Sri.

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Community Beginner ,
Feb 23, 2018 Feb 23, 2018

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Hi AnandSri

I have the same problem.

Purchased the DC standard.

When i want to create password, I opened TOOLS --> PROTECT but it has an "ADD" button and wont allow me to set up password and kept referring me to upgrade.

I have checked my current plan and it does come with password protected feature. Could you please help and what have I had to do to retrieve this password protected feature please?

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Adobe Employee ,
Feb 23, 2018 Feb 23, 2018

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Hello Phyllis_ellyss,

We apologize for the inconvenience caused, please identify the version of Acrobat DC Standard installed, to identify refer to Identify the product and its version for Acrobat and Reader DC

The password protect feature is available in Acrobat Standard DC, check for any pending updates from Help>Check for updates. Reboot the machine and see if this brings any difference.

Make sure you are logged in with your current Adobe ID and password in Acrobat Standard DC.

If possible, please share a screenshot of the error you are getting, to share the screenshot, refer to https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

Let us know how it goes, and share your findings.

Regards,

Anand Sri.

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Community Beginner ,
Feb 25, 2018 Feb 25, 2018

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Hi AnandSri

Many thanks for your reply.

I have attached some screenshots for your attention. Version number is as below

Capture.PNG

Capture1.PNG

Then I went on and checked for updates as below

Capture2.PNG

Then went on and have a look at "PROTECT" and see if the feature is available

But it still has the "ADD" button under "PROTECT"

Capture3.PNG

If i click the drop down manual button, it has "ADD" and "LEARN MORE", either will ask me to purchase the plan which I have already.

Also I have checked my program list to ensure there is only one copy of Acrobat Reader as kindly suggested by Test Screen Name below

Capture4.PNG

Could you please help?

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Community Expert ,
Feb 25, 2018 Feb 25, 2018

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You're using Reader. You need to download and install Acrobat.

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LEGEND ,
Feb 24, 2018 Feb 24, 2018

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Also, be sure you are not still running Acrobat Reader. Acrobat Standard isn't an add-on plan, it's an entirely new app to download and install.

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LEGEND ,
Feb 26, 2018 Feb 26, 2018

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As I said, “be sure you are NOT still running Acrobat Reader.”

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Community Beginner ,
Feb 26, 2018 Feb 26, 2018

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Oh I see,  I am with you now. OK, let me try to download Acrobat

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Community Beginner ,
Feb 26, 2018 Feb 26, 2018

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Yay, it works now! Thank you so much and I feel so dumb without knowing the difference between Reader and Standard.

Many thanks again!

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LEGEND ,
Feb 26, 2018 Feb 26, 2018

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It’s very confusing because some products DO as add ins for Reader. There have been many caught the same way. I wish the messages were clearer In Reader.

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New Here ,
Jun 29, 2018 Jun 29, 2018

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Hi, I have an Acrobat Reader DC, I tried to add the PROTECT feature but I was told product isn't available in my country, please how can I get the available for my country?

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Community Expert ,
Jun 29, 2018 Jun 29, 2018

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You need to purchase/subscribe to Adobe Acrobat (not Acrobat Reader) to

be able to do it.

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New Here ,
Jun 29, 2018 Jun 29, 2018

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Hi, I have an Acrobat Reader DC, I tried to add the PROTECT feature but I was told product isn't available in my country, please how can I get the  one available for my country?

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LEGEND ,
Jun 29, 2018 Jun 29, 2018

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This is not available in some countries. What is your country?

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