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I am trying to combine PDF files however, am getting a "failure". One file is a certified file. How to I combine these?

New Here ,
Aug 15, 2017 Aug 15, 2017

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I am trying to combine PDF files however, am getting a "failure".  One file is a certified file.  How to I combine these?

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Adobe Employee , Aug 16, 2017 Aug 16, 2017

Hi CK,

As per the description above, you are not able to combine/merge one Certified PDF file with another PDF file, Is that correct?

Sadly, a Certified PDF file cannot be merged/combined with another PDF file.

A Certified Document provides PDF document and forms recipients with added assurances of its authenticity and integrity. The entire point of Certification is that a certified document can't be edited. If you want to merge it with another document (unless you use a portfolio) you will first

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Adobe Employee ,
Aug 16, 2017 Aug 16, 2017

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Hi CK,

As per the description above, you are not able to combine/merge one Certified PDF file with another PDF file, Is that correct?

Sadly, a Certified PDF file cannot be merged/combined with another PDF file.

A Certified Document provides PDF document and forms recipients with added assurances of its authenticity and integrity. The entire point of Certification is that a certified document can't be edited. If you want to merge it with another document (unless you use a portfolio) you will first have to remove the certification.

For more information about combining/merging PDF files, you can visit: https://acrobat.adobe.com/in/en/acrobat/how-to/merge-combine-pdf-files-online.html

Feel free to update this discussion in case you need further assistance.

Regards,

Anand Sri.

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New Here ,
Oct 10, 2022 Oct 10, 2022

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Hi, 

 

I expected the same situation, but now I can't start the combination process again because I always receive this error message.

 

Miroslav265248586del_0-1665429539173.png

How to cancel the job?

 

regards,

Miroslav 

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Adobe Employee ,
Oct 31, 2022 Oct 31, 2022

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Hi Miroslav265248586del,

 

Sorry about the delay in response.

 

We have checked your account and see that there is no subscription listed there,

It seems that you are using the Adobe free account and trying to combine the files into a single PDF. You get one free trial of all the paid features on the Acrobat Online account. After the one free trial, you receive the error message.

 

Hope the information helps.

Let us know if you have any questions.

 

Thanks,

Meenakshi

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