I am trying to send a PDF. It says at the top: Adobe Send has replaced Send Now. Can't sent file.

[michelled40806163]

I am trying to send a PDF. It says at the top: Adobe Send has replaced Send Now. Can't sent file.

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[Anubha Goel]

Hi Michelle Dim,

If you are an Adobe 'SendNow' subscriber, then you have automatically become a subscriber for 'Adobe Send' online service to send large files online at no additional cost.

Please try sending other PDF files using 'Adobe Send' after signing in with the same Adobe credentials and check if it happens with all PDFs or a specific one.

You might log out, clear your browser cache and then log in again to check.

Let me know.

Regards,

Anubha

[michelled40806163]

Now say reader doesn’t have the ability to access this service.

Is this service is a scam?

[Anubha Goel]

Hey,

No, this service is not a scam.

If you are using Adobe Reader for sending files, then please let me know what version of Reader are you using.

Have you updated Reader to the latest version i.e. 11.0.10?

Regards,

Anubha