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I have a paid account, but I can't convert pdf file to word.

New Here ,
Jun 23, 2018 Jun 23, 2018

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Tenho uma conta paga, porém não consigo converter arquivo pdf para word.

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correct answers 1 Correct answer

Adobe Employee , Aug 02, 2018 Aug 02, 2018

Hi,

As per the issue description mentioned above, you are unable to convert pdf file to word, is that correct?

We tried finding the subscription related details for your account using the email address you are logged into the forums, but no details were found.

Do you have any other email address associated with the purchase?

Also, let us know if you are trying to convert pdf file in Adobe Reader or Adobe Acrobat desktop application?

What issue you are facing when trying to convert pdf file to word? I

...

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Adobe Employee ,
Aug 02, 2018 Aug 02, 2018

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Hi,

As per the issue description mentioned above, you are unable to convert pdf file to word, is that correct?

We tried finding the subscription related details for your account using the email address you are logged into the forums, but no details were found.

Do you have any other email address associated with the purchase?

Also, let us know if you are trying to convert pdf file in Adobe Reader or Adobe Acrobat desktop application?

What issue you are facing when trying to convert pdf file to word? Is there any error message?

Let us know if you need any help.

Shivam

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New Here ,
Sep 10, 2021 Sep 10, 2021

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yes

 

 

[email address removed from a public forum for your protection and per forum guidelines]

 

 

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New Here ,
Oct 04, 2021 Oct 04, 2021

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Yes. You can try

 

 

 

 

[email address removed from a public forum for your protection and per forum guidelines]

 

 

 

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New Here ,
Oct 04, 2021 Oct 04, 2021

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I am using Adobe Acrobat

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New Here ,
Oct 04, 2021 Oct 04, 2021

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I am using Adobe Acrobat desktop

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New Here ,
Nov 17, 2022 Nov 17, 2022

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It is definitely

 

 

[email address removed from a public forum for your protection and per forum guidelines]

 

 

 for Adobe

 

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Adobe Employee ,
Nov 21, 2022 Nov 21, 2022

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Hi Janet271926845k7k,

 

Thank you for reaching out.

 

Please let us know if you are experiencing issues with the service.

If yes, share the steps you do.

 

Thanks,

Meenakshi

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New Here ,
Jan 23, 2022 Jan 23, 2022

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why are you able to find my account to charge me every month but cannot find my account when I want to use what i pay for?

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Adobe Employee ,
Feb 07, 2022 Feb 07, 2022

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Hi Bernadette,

 

Sorry for the delay in response.

 

Please let us know the issue you are experiencing with the service.

Do you receive any error messages? If yes, share the screenshot of the message.

 

Let us know if the issue is already resolved.

 

Thanks,

Meenakshi

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New Here ,
Feb 26, 2022 Feb 26, 2022

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Yes we are trying to convert a pdf file to edit and make changes to it on resume please help 

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Adobe Employee ,
Mar 01, 2022 Mar 01, 2022

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Hi Morris,

 

Thank you for reaching out, and sorry about the trouble.

 

Please let us know how you are trying to create PDF.

Are you experiencing issues in creating PDF or editing PDF? 

Do your receive any error messages? If yes, please share the screenshot with us.

 

Thanks,

Meenakshi

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