I have a paid account, but I can't convert pdf file to word.

[carlos_albertod45881211]

Tenho uma conta paga, porém não consigo converter arquivo pdf para word.

[Adorobat · Accepted solution]

Hi,

As per the issue description mentioned above, you are unable to convert pdf file to word, is that correct?

We tried finding the subscription related details for your account using the email address you are logged into the forums, but no details were found.

Do you have any other email address associated with the purchase?

Also, let us know if you are trying to convert pdf file in Adobe Reader or Adobe Acrobat desktop application?

What issue you are facing when trying to convert pdf file to word? Is there any error message?

Let us know if you need any help.

Shivam

[brice5FEE]

yes

[email address removed from a public forum for your protection and per forum guidelines]

[Sheree5E15]

Yes. You can try

[email address removed from a public forum for your protection and per forum guidelines]

[Sheree5E15]

I am using Adobe Acrobat

[Sheree5E15]

I am using Adobe Acrobat desktop

[Janet271926845k7k]

It is definitely

[email address removed from a public forum for your protection and per forum guidelines]

 for Adobe

[Meenakshi Negi]

Hi Janet271926845k7k,

Thank you for reaching out.

Please let us know if you are experiencing issues with the service.

If yes, share the steps you do.

Thanks,

Meenakshi

[Tony28954241m2r7]

I have an account for Adobe Export

[Tony28954241m2r7]

I have paid but you cant find my account????

[Tony28954241m2r7]

do you want my email address?

[Tony28954241m2r7]

Am I wasting my time?

[Tony28954241m2r7]

so much for Adobe service.  Im wasting my time  

[Meenakshi Negi]

Hi Tony28954241m2r7,

Thank you for reaching out, and sorry about the delay in response.

We see that you have an Adobe Acrobat Export PDF plan. Adobe Acrobat Export PDF is an Adobe Document Cloud service.

To access the service, you will need to sign in to the Acrobat Online account (https://acrobat.adobe.com/link/home/). Use your Adobe ID to sign in and then go to the Convert tab to export PDF to the following format files: editable Microsoft Word, Excel, and RTF (rich text format) documents. 

For more information on Acrobat PDF Pack, refer to the following help document: https://helpx.adobe.com/document-cloud/faq/adobe-exportpdf-faq.html. 

Let us know if you have any questions or need any help.

Thanks,

Meenakshi

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

[DJ30505767u1kh]

My email is djkessell45@gmail.com. PW is APDFgemmaof 9616#. I have had this account since 2016. Since getting my new DELL computer I have not had access to my Adobe account. Could you rectify this?

I am trying to convert an existing PDF file to Word.

[Bernadette22793755cen5]

why are you able to find my account to charge me every month but cannot find my account when I want to use what i pay for?

[Meenakshi Negi]

Hi Bernadette,

Sorry for the delay in response.

Please let us know the issue you are experiencing with the service.

Do you receive any error messages? If yes, share the screenshot of the message.

Let us know if the issue is already resolved.

Thanks,

Meenakshi

[Morris233480981dfi]

Yes we are trying to convert a pdf file to edit and make changes to it on resume please help 

[Meenakshi Negi]

Hi Morris,

Thank you for reaching out, and sorry about the trouble.

Please let us know how you are trying to create PDF.

Are you experiencing issues in creating PDF or editing PDF? 

Do your receive any error messages? If yes, please share the screenshot with us.

Thanks,

Meenakshi

[cb30310227wdl9]

I have been trying to convert a PDF to word for years. Every time I try to do it I purchase a subscription to Adobe which I absolutely despise. It never works. It never takes you anywhere. It can never do something as simple as converting a PDF to word. It just keeps sending you to a page to sign up for Adobe over and over and over and over and over. I'm going to cancel everything again and go somewhere else and get the same document converted because nobody works in Adobe chat except the automated chat. It's a complete garbage system. It blows my mind that it has the value that it does when it can't do the simplest thing in the world like converting a PDF to a word doc

[maureen33702783yngy]

maureen.iboko@hse.ie, thats my email

[machine33855467eb05]

Se você possui uma conta paga e está enfrentando dificuldades para converter um arquivo PDF para Word, aqui estão algumas etapas que você pode seguir:

1. Verifique sua Conexão: Certifique-se de que você está conectado à sua conta paga e que sua conexão com a internet está estável.

2. Acesse as Configurações da Conta: Verifique as configurações de sua conta paga para garantir que todas as funcionalidades estejam habilitadas corretamente.

3. Atualize o Navegador ou Aplicativo: Se estiver utilizando um navegador, certifique-se de estar utilizando a versão mais recente. Se estiver usando um aplicativo, verifique se há atualizações disponíveis.

4. Contate o Suporte Técnico: Se o problema persistir, entre em contato com o suporte técnico da plataforma que você está utilizando. Eles podem fornecer assistência personalizada para resolver o problema.