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I keep trying to send a pdf file to retranslated in MSWord, but it always says that there was a file conversion error. I would like to speak with someone on a phone, but I cannot find a number. This is ridiculous! Either send me a number to contact and wa

New Here ,
Feb 25, 2015 Feb 25, 2015

I keep trying to send a pdf file to retranslated in MSWord, but it always says that there was a file conversion error. I would like to speak with someone on a phone, but I cannot find a number. This is ridiculous! Either send me a number to contact and walk through this, or refund my money!

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Adobe Employee ,
Feb 25, 2015 Feb 25, 2015
LATEST

Hey Karl,

I understand your frustration.

You might want to first convert PDF to word and then send it (correct me if I am wrong here).

Please sign up at "https://cloud.acrobat.com/exportpdf" using your Adobe ID credentials and then choose the file that you want to convert.

Considering 'conversion failure' error, I would also suggest you to please refer the KB doc link as given below:

File conversion error | ExportPDF

If this still does not sort your issue, then you can contact Adobe Customer Service:

Contact Customer Care

Hope this helps and take you out of the problem.

Regrads,

Anubha

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