I recently purchased adobe export pdf and it is not allowing me to convert my pdfs inot word documents - I am getting a download failure error message

[lynnsimpson]

I recently purchased adobe export pdf and it is not allowing me to convert my pdfs inot word documents - I am getting a download failure error message

[Sarojini_Nagar]

Hi lynnsimpson

Please try referring this link : https://cloud.acrobat.com/exportpdf   . Log in with your Adobe ID and password and chcek if you able to convert PDF using this link .

Please share your workflow as in how you are trying to convert the PDF ?

Are you doing it through Acrobat Reader ?

If yes, please try to repair Acrobat Reader and also try signing in and out of the application.

Let us know .

Regards

Sarojini