PDF Export - Conversion Failure message

Report · Dec 08, 2017

Attempting to export a 533 page PDF file to Excel. The PDF file contains a list of coal mining accidents from 1899 to 1913. Need to convert to Excel so I can do some data analysis.

Ron

Report · Dec 11, 2017

Hi Ronaldm,

As mentioned adobe, that pdf file contain 533 pages, so can you confirm the size of the file?

As document cloud services allow you to upload and convert files that are up to 100 MB. If the file size is more than 100Mb then that would be a problem.

Also, how you have been trying the conversion? Is it online via https://cloud.acrobat.com/ or through desktop application Adobe Reader DC?

You may try the conversion using a different web browser, if its online.

Let us know the result.

Regards,

Akanchha

Report · Dec 31, 2017

The PDF is 5.3 MB and I have tried the application and the cloud tools with

no luck.

Ron Mitchell

Portland, OR

Report · Jan 11, 2018

Hi Ronaldm,

I apologize for the delay in response to your last update.

In this scenario we can test the file for you at our end, as there could be a possibility that the file has some content that's causing the problem in conversion.

"You can share the file with us via email. And you can send it to the email that is shared via private message. Please do mention your forum thread in the subject"

Regards,

Akanchha

Report · Jan 11, 2018

Attached is the PDF file that needs to be converted to Excel. Hopefully

you can convert.

Ron Mitchell

Beaverton, OR