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"Export PDF" has disappeared from the "tools" page.

Community Beginner ,
Jun 13, 2018 Jun 13, 2018

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alla pagina "strumenti" è scomparso "esporta PDF" . Non ho più la possibilità di trasformare i pdf in Word o excel

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correct answers 1 Correct answer

Adobe Employee , Jul 24, 2018 Jul 24, 2018

Hi Fabriziod,

Sorry for the delay in response to your query.

There was an intermittent issue going on with the Document Cloud service which has effected the tool accessibility. I believe you are referring to the desktop application Adobe Reader DC?

This issue should have now been resolved. But if you are sill looking for the resolution, so you may check the following steps-

1- Sign Out and Sign In back in the application.

2- Search for the "Export PDF" tool in the tool search option -

3- Still does

...

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Adobe Employee ,
Jul 24, 2018 Jul 24, 2018

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Hi Fabriziod,

Sorry for the delay in response to your query.

There was an intermittent issue going on with the Document Cloud service which has effected the tool accessibility. I believe you are referring to the desktop application Adobe Reader DC?

This issue should have now been resolved. But if you are sill looking for the resolution, so you may check the following steps-

1- Sign Out and Sign In back in the application.

2- Search for the "Export PDF" tool in the tool search option -

3- Still doesn't work, uninstall the app using cleaner tool- Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs and reinstall it Adobe Acrobat Reader DC Install for all versions 

Regards,

Akanchha

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