saving documents to my desktop?

[JweeJwee]

I would like to save .pdf documents to my desktop as well as my cloud.  The icon is saved to my desktop but doesn't open unless I sign into my Adobe acct.  Below is an example:

"Adobe Reader could not open 'FINALxxxxxx.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."

Any assistance is greatly appreciated….

Thanks,

Joanne

[pwillener]

What is your operating system?  Reader version?

You say if you sign in with your Adobe ID the documents will open in Adobe Reader?

[JweeJwee]

OS X, Version 10.0.5

Safari

Adobe Reader Version 11.0.06

PDF Reader ++ Version 1.48 (15)

[JweeJwee]

I'm able to open a .pdf doc ONLY after I log into "Adobe.com", yet the icon is saved & remains on my desktop, (or of my choosing).

But…when I try to open the .pdf doc (no matter where it is saved….if when not logged in) I get the message listed below:

• "Adobe Reader could not open 'FINALxxxxxx.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."

I must sign-in to Adobe in order for the .pdf doc to open (the one on my desktop that gave me the message above…)…YIPPEE!!? …..sort of….Is this normal?  It's really a hassle, not a convenience.

I searched Adobe website, found Acrobat Help | Display PDF in browser | Acrobat, Reader XI,:

followed the directions(….my bad….)

Results:  "ALL" my .pdf docs including .pdf docs previously saved on my computer, don't open…. are now saved online!!   I didn't expect such challenges when I signed up.

I'm not very satisfied with this program, whether operator error or problems w/ the program.  Until lately, I've  tolerated this inconvenience now, its more problematic than resourceful, having trashed documents I thought they were corrupt….VERY BAD!

Finding a fix or "How To…" is confusing and either I'm not asking the right questions & don't know where to look…OR….."I just don't know what I don't know and I just want Toto and Dorothy to take me back home to Kansas….."

I definitely don't want to "upgrade" or "purchase additional tools" so it "works optimally"….(like buying a car w/o tires…in my opinion, of course….)

I'm currently job searching and most online applications are PDF fillable forms and can be saved...… problematic at this point…..yep….stuck again…..

Soooo….My questions…...

Am I limited to saving all PDF docs to my "On-Line" acct or can I "chose" where to save: "my documents" or "On-Line"?

If I delete my "free" Adobe Cloud Account and no longer have access (outside of signing in), will I:

1. lose all current ".pdf docs" stored in my cloud? 
2. be able to "OPEN and SAVE" my old .pdf docs from my cloud to my computer AND….
   1. open them after logging out of my on-line acct (like the good ole days)…BUT PRIOR to closing my acct?
   2. have any problems saving .pdf docs (or otherwise) to my computer/thumb-drive and opening them?
3. have any other limitations, otherwise not mentioned, that I should be aware of when using a .pdf doc, should I chose to close my acct?

1. If so, what are they?

Toto and Dorothy…..If I can save to both my computer AND cloud, I'm satisfied and just need to know how? 

I  simply want to save a PDF document to my computer, thumb drive or wherever…..so I can "click and go"….. anytime… without having to sign-in to adobe cloud just to access a document….

Please advise.

Thank you,

Joanne "Auntie Em…."

[Sara_Forsberg]

Hi Joanne,

Let's see if we can get you back to Kansas....

So sorry that saving and viewing PDFs files has been such a arduous task. It certainly doesn't have to be. But there are certainly some strange things happening on your system.

What are using to save your PDF files? There's no requirement that you save your PDF files to Acrobat.com (but even when you do upload files to the Acrobat.com, the originals remain on your computer). I'm just guessing here, but it sounds like the icons on your desktop are just shortcuts to the online files (which could explain why you are required to sign in to open them). So, for those files that are saved only on Acrobat.com, you can easily download them to your desktop by selecting them on Acrobat.com and clicking the Download icon.

Setting up your browser to display PDFs wouldn't change where the files are stored, so I'm not sure what happened there. But any PDF stored on your computer, should still be there, regardless of the browser settings that you changed.

I think the real issue is that you just need to download your files from Acrobat.com to your computer if you don't want to be signed in to view them. Then, you can use Adobe Reader (or Acrobat) to view them.

I hope this helps.

Best,
Sara

[JweeJwee]

Hi Sara,

Thanks so much for your response! This makes sense and will gladly give it a try tomorrow!

Hopefully, "click click click", "The Great and Powerful Oz has spoken...." (But I prefer Colorado...hehe...Gotta keep a sense of humor!)

Ciao!

Joanne