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there is a limit of MB for uploading files?

New Here ,
Mar 30, 2015 Mar 30, 2015

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I try to upload files that are 30 Mb or more and i cant - is there a limit?

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correct answers 1 Correct answer

Mar 31, 2015 Mar 31, 2015

Hi Babis,


If you're not receiving an error during upload, it may be that the file list just isn't being updated. Have you tried clearing the browser cache, and then logging back in to https://cloud.acrobat.com?


Best,

Sara


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Adobe Employee ,
Mar 30, 2015 Mar 30, 2015

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Hi Babis,

Which Adobe Online service are you using? Acrobat.com cloud storage or Adobe send or Uploading file for conversion?

Are you getting any error message when you try uploading files larger than 30MB?

Did you tried uploading the files using a different network?

Regards,
Rahul

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New Here ,
Mar 30, 2015 Mar 30, 2015

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Hi Rahul,

i use cloud.acrobat.com (i buy pdf pack) and when i try to upload a filoe 45MB i wait for uploading and when the upload bar finished i couldn't find thew file.

Regards

Babis

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Adobe Employee ,
Mar 30, 2015 Mar 30, 2015

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Hi Babis,

I would be able to assist you on this issue if you let me know that what exactly are you trying to achieve with that file?

There are eight options available to you on the top bar, when you open this URL (cloud.acrobat.com), On which tab are you working upon?

I would still recommend you to check your 'files' tab.

Regards,

Rahul

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New Here ,
Mar 30, 2015 Mar 30, 2015

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Dear Rahul

I use at the first tab "FILES" the button upload. I dont have problem with files smaller than 15 MB but with bigger files i wait to finish the uploading and then i cant find the file.

Καταγραφή.JPG

Thanks in advance

Best regards

Babis

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Adobe Employee ,
Mar 31, 2015 Mar 31, 2015

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Hi Babis,

Did you tried uploading the files using a different network or a different browser?

Regards,
Rahul

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Mar 31, 2015 Mar 31, 2015

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Hi Babis,


If you're not receiving an error during upload, it may be that the file list just isn't being updated. Have you tried clearing the browser cache, and then logging back in to https://cloud.acrobat.com?


Best,

Sara


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Adobe Employee ,
Mar 30, 2015 Mar 30, 2015

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Hi Babis.

There is no specific limit to the maximum size. However, network errors can be more likely on a long upload.

Can you explain in more detail exactly what you're seeing? What do you see after the progress bar gets all the way?

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Community Beginner ,
Dec 16, 2022 Dec 16, 2022

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I have a lot of documents that I must send today and I get a note saying (I reached my limit.

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Adobe Employee ,
Dec 21, 2022 Dec 21, 2022

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Hi @Linda27603715ce7u 

 

We do have daily Share limits for all users. Depending on the account type, the limit is defined. 

The limits are not on files but on the number of recipients with whom files can be shared.

It seems that you might have exhausted the daily limit of sharing a link to the file.

 

Thanks,

Akanchha 

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