• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Using Adobe SDK - error 500

New Here ,
Oct 25, 2021 Oct 25, 2021

Copy link to clipboard

Copied

Hello there,

I am converting pdf to docx and while converting a big pdf of 15 pages I am getting an 500 error.

I am wondering if there is any limits?

Thank you

Laurent

TOPICS
Export PDF

Views

164

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 25, 2021 Oct 25, 2021

Copy link to clipboard

Copied

Hi Laurent,

 

Thank you for reaching out and sorry for the trouble.

 

Could you please let us know how exactly you are trying to convert the PDF to docx?

It would be helpful if you can share the steps you do and the screenshot of the error message you receive.

 

Thanks,

Meenakshi

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 26, 2021 Oct 26, 2021

Copy link to clipboard

Copied

LATEST

Hi there,

 

I am trying to convert an 100 pages pdf which 1.8MB. Is that the issue? 

Here is the print screen of the error.

Screenshot from 2021-10-26 15-05-36.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources