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Using Adobe SDK - error 500

New Here ,
Oct 25, 2021 Oct 25, 2021

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Hello there,

I am converting pdf to docx and while converting a big pdf of 15 pages I am getting an 500 error.

I am wondering if there is any limits?

Thank you

Laurent

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Adobe Employee ,
Oct 25, 2021 Oct 25, 2021

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Hi Laurent,

 

Thank you for reaching out and sorry for the trouble.

 

Could you please let us know how exactly you are trying to convert the PDF to docx?

It would be helpful if you can share the steps you do and the screenshot of the error message you receive.

 

Thanks,

Meenakshi

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New Here ,
Oct 26, 2021 Oct 26, 2021

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Hi there,

 

I am trying to convert an 100 pages pdf which 1.8MB. Is that the issue? 

Here is the print screen of the error.

Screenshot from 2021-10-26 15-05-36.png

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