• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

WHy has Acrobat Reader converted all my pictures to PDF files

New Here ,
May 05, 2018 May 05, 2018

Copy link to clipboard

Copied

Since my computer automatically upgraded to Acrobat Reader it has converted all my pictures to PDF files and will not let me open them What can I do??

Views

1.0K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jul 18, 2018 Jul 18, 2018

Hello Jennal,

Sorry for the delayed response and inconvenience caused. It seems that the file association is broken and as Aandi correctly mentioned that Adobe Reader does not open pictures and cannot convert anything.

Please change the file association once, refer to the steps mentioned in the following Adobe article: File associations broken | Windows

assuming you are using Windows machine, right click on any Picture>Select Open With>Choose another app>Choose the picture app>Select the checkbox

...

Likes

Translate

Translate
LEGEND ,
May 05, 2018 May 05, 2018

Copy link to clipboard

Copied

Acrobat Reader doesn't open your pictures, and can't convert anything. But Windows or Mac OS is confused. Just start your NORMAL picture viewer, and open the files. What is your normal picture viewer?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 18, 2018 Jul 18, 2018

Copy link to clipboard

Copied

LATEST

Hello Jennal,

Sorry for the delayed response and inconvenience caused. It seems that the file association is broken and as Aandi correctly mentioned that Adobe Reader does not open pictures and cannot convert anything.

Please change the file association once, refer to the steps mentioned in the following Adobe article: File associations broken | Windows

assuming you are using Windows machine, right click on any Picture>Select Open With>Choose another app>Choose the picture app>Select the checkbox 'Always use this app'.

let us know how it goes and share your observation.

Thanks,

Anand Sri.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources