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jennal27836288
jennal27836288
Participant
May 5, 2018
Answered

WHy has Acrobat Reader converted all my pictures to PDF files

  • May 5, 2018
  • 2 replies
  • 3008 views

Since my computer automatically upgraded to Acrobat Reader it has converted all my pictures to PDF files and will not let me open them What can I do??

    This topic has been closed for replies.
    Correct answer AnandSri

    Hello Jennal,

    Sorry for the delayed response and inconvenience caused. It seems that the file association is broken and as Aandi correctly mentioned that Adobe Reader does not open pictures and cannot convert anything.

    Please change the file association once, refer to the steps mentioned in the following Adobe article: File associations broken | Windows

    assuming you are using Windows machine, right click on any Picture>Select Open With>Choose another app>Choose the picture app>Select the checkbox 'Always use this app'.

    let us know how it goes and share your observation.

    Thanks,

    Anand Sri.

    2 replies

    AnandSri
    Community Manager
    AnandSriCommunity ManagerCorrect answer
    Community Manager
    July 18, 2018

    Hello Jennal,

    Sorry for the delayed response and inconvenience caused. It seems that the file association is broken and as Aandi correctly mentioned that Adobe Reader does not open pictures and cannot convert anything.

    Please change the file association once, refer to the steps mentioned in the following Adobe article: File associations broken | Windows

    assuming you are using Windows machine, right click on any Picture>Select Open With>Choose another app>Choose the picture app>Select the checkbox 'Always use this app'.

    let us know how it goes and share your observation.

    Thanks,

    Anand Sri.

    T
    Test Screen Name
    Legend
    May 5, 2018

    Acrobat Reader doesn't open your pictures, and can't convert anything. But Windows or Mac OS is confused. Just start your NORMAL picture viewer, and open the files. What is your normal picture viewer?

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