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502 Bad Gateway error in Power Automate Trigger

New Here ,
May 11, 2022 May 11, 2022

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Hi,

I want to use Adobe Sign for one of my projects. 

I am trying to use Adobe Sign Trigger in Power Automate but I am getting a 502 Bad Gateway error.

- I am using it when the agreement is completed successfully trigger.

But the error is coming for all the triggers.

In my other flow, I used Adobe Sign Action which is working but the trigger is not working. 

Error:

{
  "error": {
    "code": 502,
    "source": "uk-001.azure-am.net",
    "clientRequestId": "6ecf-9b01-4e26-a4c-989c7194c",
    "message": "BadGateway",
    "innerError": {
      "code": "CANNOT_PROCESS_REQUEST",
      "message": "An error occurred and the request could not be processed"
    }
  }
}
TOPICS
Adobe Sign forms , Manage documents , Product information , SDK , Send documents , Workflow designer

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New Here ,
Aug 10, 2023 Aug 10, 2023

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any help with this error

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Adobe Employee ,
Aug 13, 2023 Aug 13, 2023

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Hi Jai31603527sl4n,

 

We checked your account with the email address used to sign in here. There is no active subscription listed under your account. The integration feature is available with the Acrobat Entperise plan.

 

If you use the Adobe Sign Enterprise plan, the experts can best answer it. Please contact our Adobe Sign Enterprise support team for the correct information. You may contact them using the steps in the following help document: https://helpx.adobe.com/sign/using/adobesign-support-resources.html.

Refer to the following help document for more information on Acrobat Sign Integration: https://helpx.adobe.com/sign/integrations/microsoft-powerapps-flow.html

 

Thanks,

Meenakshi

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