Acrobat Pro - Request e-signatures signature field for Digital Signature is not available

[Arthur31925245jfev]

Dear

My organization wants to start using digital signatures. We can already sign with a digital signature with the 'Add certificate' tool. I'm also testing the 'Request e-signatures' tool within my Adobe Acrobat Pro subscription. Now I'm running in to the issue that some options are missing that I have seen available in  screenshots and in Adobe documentation. In the 'Prepare' step you normally have the option to add 'Digital Signature' under signature fields, but I am however limited to the options 'Initials' or 'E-signature' both in the desktop version and in the web version.

[mariahweyne · Accepted solution]

Check the settings. But be advised that some features you might have seen are not available for Acrobat Pro. They might have been for Sign for Enterprise or Business.

[Arthur31925245jfev]

I looked futher into it and indeed the option for Digital Signatures is only available with Acrobat Sign for Enterprise or Business and is not inluded in Acrobat Pro.