Add multiple documents for E-Signing

[defaultixp247q3vk0c]

I have just received the new update and before this I was able to add multiple documents to be sent for E-Signing and then be able to download them as individual files once the document had been signed.

Can you please tell me how to send multiple documents on the new version to be able to save them individually once signed??

Thanks

[Meenakshi Negi]

Hi defaultixp247q3vk0c,

Thank you for reaching out.

Please let us know what happens when you try to send multiple documents for signature. If you get any error message, share the screenshot of that. Are you using the desktop application or Acrobat Online account?

It would be helpful if you could share the screen recording of the workflow. 

Thanks,

Meenakshi

[defaultixp247q3vk0c]

Hi,

There is no option to be able to send multiple documents.  No error code as I can't do it.  Using the desktop app.  There is also no where to put a password for the signers.

Thanks

[Meenakshi Negi]

Hi defaultixp247q3vk0c,

Sorry about the delay in response.

Could you please share the screen recording of the workflow used to send a document for signature? We will share it with the team to get this behavior checked. 

We will be waiting for your repsonse.

Thanks,

Meenakshi