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Adding new users to Adobe Sign who already have Adobe accounts

New Here ,
Mar 01, 2023 Mar 01, 2023

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I've just set up Adobe Sign solutions for enterprise for our business. I'm now starting to add users. The problem is that a number of our directors and managers already have an Adobe account. So when I add them as a user in Adobe Sign they end up with two different accounts. This creates a lot of confusion!

 

Is there any way of adding a user's exisiting Adobe account to our Adobe Sign? Or is there a handy user guide for switching between accounts?

 

Thanks!

TOPICS
Configure accounts , Login issues , Send documents

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