Adobe Sign add-in for Word?

[defaultfyy4is9tbvg8]

One of our users has just had a new PC. She's telling me that she used to have an Adobe Sign icon on the Microsoft Word ribbon. I'm assuming this was an Add-in, but I can't find any reference to Adobe Add-ins in Word.

She has an Adobe Acrobat licence and is logged in.

Any idea how I get this 'Adobe Sign' cion to appear in Word?

[Meenakshi Negi]

Hi defaultfyy4is9tbvg8,

Thank you for reaching out.

If the user has the add-in available before, try the steps suggested for the installation/ user guide for Word/ Powerpoint in the following help document: https://helpx.adobe.com/sign/faq/adobesign-for-microsoft-office.html.

Also, confirm the Acrobat Sign service user has.

Let us know if you need any help.

Thanks,

Meenakshi