Adobe sign API developer account

[Valentina008]

Hello,

I am trying to create a developer account on adobe sign API. I have filled in the form on the page https://www.adobe.com/acrobat/business/developer-form.html but 30 minutes later I've received no letter to register. The spam folder is empty. A friend of my has the same problem, but he hasn't received the email for months.

May be I'am doing something wrong? Could you help me please ?

Best regards,

Valentina

[creative explorer]

@Valentina008 It’s likely a server-side or email delivery issue, not something you’re doing wrong. Add adobesign@adobesign.com to your email’s safe sender list to prevent filtering or blocking. Try submitting the form again using a different email address, preferably from a different domain (e.g., Gmail instead of a corporate email), just in case your current provider is blocking the message. 

[Valentina008]

Thank you for your response. I received an email from ADOBE sign saying 

"An Adobe Acrobat Sign developer account could not be created

 We were unable to create a developer account for this email address. Please sign up with a new email address that has not been previously used."

Perhabs I was using Gmail and I've never been using it before for Adobe Sign. What is wrong ? What should I do now ?

[Meenakshi Negi]

Hi Valentina008,

Thank you for reaching out.

Please confirm the email address used to register for the developer account in a private message. You may send a private message using the envelope icon at the top right corner of this community page. We will confirm if an account has been registered with that email address. 

Thanks,

Meenakshi