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Adobe Sign change date format when uploading a Excel Sheet.

New Here ,
Mar 23, 2023 Mar 23, 2023

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Hi, 

I have a problem since few weeks.

When uploading a Excel sheet to Adobe Sign, the date format is automatically change to mm/dd/yyyy.

In the Excel, the date format is dd/mm/yyyy and the cell type is "date". It's not a Adobe Sign Tag.

You can see the picture 'Date_Excel2.png' the Excel Sheet and in the picture "Date_AdobeSign2.png" the result in Adobe Sign.

Do you have a solution for this problem ?

Thank you for your help.

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Adobe Employee ,
Mar 31, 2023 Mar 31, 2023

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Hi jean-pierrea,

 

Thank you for reaching out.

 

Please try checking the date format selected under the Acocunt settings in Acrobat Sign.

- Launch Acrobat Sign and go to Account settings > Global settings.

- Scroll down the page to "Set a date format..."

- Check and change the date format as required.

- Click on the Save button that appears at the bottom right corner.

Check if that makes any difference.

 

If not, would you mind sharing the excel sheet with us?

 

Thanks,

Meenakshi

 

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