Adobe sign crashing when using esign on tablets

[Self Storage28455914fs7x]

For the last couple of weeks acrobat sign has been crashing on our tablets . When we use a template and send for signature the customer can fill this in from there emails ok however when we try to get in person to sign using our ipad & android tablets the app will allow you to fill in 1 box but crashes when you click the second box.  All apps are upto date , they have been unistalled and reinstalled numeours times .  Any help would be appreciated before I have to find an alternative peice of software.  

[Meenakshi Negi]

Hi Self Storage28455914fs7x,

Thank you for updating the information here. Glad to know the update resolved the issue for you.

Feel free to let us know if we can help with anything else.

Thanks,

Meenakshi

[Self Storage28455914fs7x]

Thanks Meenakshi - If we can just get the android app fixed now that would be great

[Meenakshi Negi]

Sure! We will check with the team on the latest information on this. 

Thanks,

Meenakshi