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Adobe sign issues

Vivian24703275puhw
New Here ,
Jun 25, 2022 Jun 25, 2022

I have adobe sign issues when downloading completed documents.  They must be in a PDF-A format so that they can be e-filed with the e-portal of the State of Florida.  The conversion as suggested by support is time-consuming and cumbersome.  Does anyone have any experience in this process.  Did not have this problem with other e-sign companies.

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Nancy OShea Community Expert
Community Expert ,
Jun 25, 2022 Jun 25, 2022

[Moderator moved from Using the Community (forums) to Acrobat.]

Which version of Acrobat do you have?

 

Free Acrobat Reader or paid Acrobat Pro DC?

 

Nancy O'Shea— Product User, Community Expert & Moderator
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Vivian24703275puhw
New Here ,
Jul 03, 2022 Jul 03, 2022
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In Response To Nancy OShea

Both.  

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