Adobe Sign login has expired

[huizhiy7528899]

Hi,

I'm trying to use the Adobe sign plugin for Sharepoint online.

I got below error if clicking 'Send for signature'

If I try 'Link this SharePoint site to an Adobe Sign Account' in Settings, I got Auth error.

[Meenakshi Negi · Accepted solution]

Hi Huizhiy,

As you are experiencing an issue with the Adobe Sign integration with Sharepoint, I would suggest you to contact the Adobe Sign support team. They will be able to check the settings at the backend for your account and will help you with this issue.

# For the subscribed account, find below the steps to contact support:

• Log-in to your Adobe Sign account directly via Sign In — e-signature and e-sign Software Solution — Adobe Sign

• Once logged in, check the upper right corner of the page and click the question mark icon.

• It will re-direct you to the page where you get the option to create the support case or to start a chat with the team.

• If you've never logged in this way, use the forgot password option on the login link to set your password.

Hope the information helps.

Let us know if you experience any issue.

Regards,

Meenakshi

[Marta Barcelona]

Hi Meenakshi,

I have the same mistake as Huizhiy, to whom have I to contact to get it solved ?