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Adobe sign signature panel

New Here ,
Apr 19, 2023 Apr 19, 2023

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Hello,

The below screenshot is from Adobe Acrobat signature panel on a document I had sent for signature via Adobe sign on Acrobat.  It does not state that the signature is a "Qualified Electroic Signature according to EU Directive"... 

CapriService29485504th08_0-1681911147453.png

I know that other versions of Acrobat Sign do show this, like the Signature Panel below, which is from a document that was not sent for signature by me:

CapriService29485504th08_1-1681911472356.png

 

Does anyone know the difference between the two and how I get signatures to state that they are a Qualified Electronic Signature according to EU Directive?

 

I've tried asking the helpdesk but noone seems to know.

 

Thanks in advance,

 

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Community Expert ,
Apr 19, 2023 Apr 19, 2023

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

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