Adobe Sign (Web Form) - Parent and child signatures in one document with parent's email address

[Subhash5CE4]

Hi,

Within Adobe Sign, we're setting up the "Web Form" to obtain signatures from about 1000 parents and children (Web Form is the best solutation because we don't have access to the email addresses of parents/children.

But it looks like Adobe Sign is designed in a way that if signatures from two people are required in a document, it needs to be completed in 2 separate instances: First, participant 1 (child in our case) will complete and sign the document. Only after that participant 2 (parent/guardian in our case) will receive the document for signature.

We wondered if it is possible to customise in a way that both child and parent can sign the document in one instance once they click on Web form URL. Otherwise, this might create a confusion for child and parent. Also, child won't have their own email address and they may end up using the wrong email address (which can result in missing their signature).

Thanks for your assistance.

[Meenakshi Negi]

Hey!

Thank you for reaching out and sorry for the trouble.

As you wish to get a signature from the child and parent in one instance, it is not possible. You can get the signature only in 2 separate instances. Currently, there is no other option for that in Adobe Sign.

Let us know if you have any questions.

Thanks,

Meenakshi

[tak53682]

Is this still the same case for both minor and parent signautes?

[Meenakshi Negi]

Hi tak53682,

Thank you for reaching out.

Yes, it will be the same workflow. However, you can send the document twice to the same email address (parents'). So, you can add the same email address for recipient 1 and recipient 2. Then assign the form fields for the minor as recipient 1 and for parents as recipient 2 or per your workflow. Check if that helps.

Let us know if you are referring to a different scenario.

Thanks,

Meenakshi