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J
Janet5C2D
Participating Frequently
October 4, 2022
Question

Adobe Sign Web Form Sender Emails

  • October 4, 2022
  • 2 replies
  • 1985 views

I have a web form and the user will fill it out and request signature from their manager.

All the agreement emails are coming from the Web Form owner email, not the person who filled out the web form. Is there an option to have the form filler's email send the notifications?

 

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    2 replies

    M
    Martha277895155dji
    Participant
    February 13, 2023

    I am wondering if there is a way to change who is listed as the sender on webforms as well.

    I work in IT and I am creating webforms for many departments. I don't want my email / name to be the one people see when they fill out a form. 

      J
      Janet5C2DAuthor
      Participating Frequently
      February 14, 2023

      If you find a solution please post back here. We just renewed and will be getting some professional services hours, so that is the first thing I will bring up. There has to be a work around for this.

      M
      Martha277895155dji
      Participant
      February 14, 2023

      The only solution I have found so far is to change the owner of the form to someone in the department whose form it is. It would be better to have the form come from the person who intiates the web form but at least we don't have to have an IT person attached to all of these forms. 

      P
      Paul2734938513rm
      Participant
      November 29, 2022

      Same problem - seems a design defect.... did you see a solution? Will search further but if you had a workaround please let me know.

      J
      Janet5C2DAuthor
      Participating Frequently
      November 29, 2022

      No solution, It definitely seems to be a design defect.Wish someone from Adobe would comment.

      P
      Paul2734938513rm
      Participant
      November 29, 2022
      I got that acknowledgment, hope to meet a solution guy and persuade them to resolve it.

      Will try to update with any progress.

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