I have a web form and the user will fill it out and request signature from their manager.
All the agreement emails are coming from the Web Form owner email, not the person who filled out the web form. Is there an option to have the form filler's email send the notifications?
I got that acknowledgment, hope to meet a solution guy and persuade them to resolve it.
Will try to update with any progress.
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If you find a solution please post back here. We just renewed and will be getting some professional services hours, so that is the first thing I will bring up. There has to be a work around for this.
The only solution I have found so far is to change the owner of the form to someone in the department whose form it is. It would be better to have the form come from the person who intiates the web form but at least we don't have to have an IT person attached to all of these forms.
We set up a 'generic user' and create forms under that name. Our users now see "Employee Self Services" request your approval..... not ideal but better..
Discussion with ADOBE specialist described 'the agreement is between person who creates the request and the signer' though for forms, this logic makes no sense - it is the person using the form who requests the agreement. This still appears to be a design defect to me, but there was no indication it is on a list to be addressed.
Thanks for the response. I might have to try that. Interesting when I attend Adobe webinars on webforms, I ask the question, but never get a response. Agree that it seems like a defect.
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