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Adobe Sign without E-mail

New Here ,
Jan 04, 2023 Jan 04, 2023

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We are in the process of setting up Adobe Sign to integate with Dynamics 365 online. One of the ways we are attempting to use Adobe Sign is to initiate in-person signing. 

 

The question that I have is, is it possible to initate an Adobe Sign agreeement if the receipient does not have an e-mail address? 

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Adobe Sign forms , Product information , Self sign

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New Here ,
Jan 04, 2023 Jan 04, 2023

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I have the same question.

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Adobe Employee ,
Jan 04, 2023 Jan 04, 2023

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You can't create an agreement or add a recipient without an email address.  You can use a "dummy" address, and if sending through API (as the Dynamics integration does) where you have the agreement ID, you can use the API to get the signing URL and deliver it to the signer/s via some other method.

 

This is not a best practice since part of what makes e-signature valid is that it uniquely identifies the signer (the email address) in the audit trail and ostensibly shows they are the signer because they should be the only person with access to that email inbox.

 

With Dynamics and other integrations, there are a couple of ways to get the signing URL and or use in-person signing.  One way would be to use the Adobe Acrobat Sign mobile app logged in as the sender, which allows for in-person.

Aaron Smusz -Customer Enablement Engineer - Adobe Acrobat Sign

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