Adobe Sign Workflow Unsupported

Report · Jul 11, 2022

Hello I had this message pop up recently when creating a workflow and now I can not access it.

"Cannot open this workflow because it is either corrupted or contains features not yet supported.

To edit or customize this workflow, please contact your CSR."

I have since created another workflow compromised of the same documents, so I went to delete the old workflow and I cannot even access it anymore to delete it. Can someone please let me know if they know what is going on and how to resolve it?

Report · May 02, 2023

@Molly25206469tkat ,

Did you ever get around this? I am experiencing the same exact issue. I was wondering if this was a known issue with a fix before I opened a case with Adobe.

.

Report · May 02, 2023

I wish I had an answer for you, but no, we never resolved this. We ended up just leaving it and moving on with the new one we created.

I wish you the best of luck trying to solve the issue.

Report · May 02, 2023

@Molly25206469tkat,

Thank you for your prompt reply and good wishes. I will go the Adobe Support path. 🥲

Let's see where that leads me.